When you contact us, one of our knowledgeable Customer Service Representatives will assist you. We’ll ask key questions to understand your pest problem and provide an initial service plan and quote. Once you approve, we’ll schedule your service appointment. Our goal is to answer as many questions as possible during this call, so you know what to expect before the technician arrives.

Your technician will arrive in a marked vehicle and uniform, ready to address your pest issue. After reviewing the problem with you, they will perform a thorough inspection of your home, including attics, crawlspaces, and other critical areas. Based on this assessment, we will develop a customized pest control plan, which includes a written agreement detailing the services and costs.

Once the plan is finalized, our technician will immediately start implementing pest control measures. Unlike other companies, we don’t send a salesperson first—our technicians handle both the inspection and treatment. This efficient approach ensures that pests are dealt with promptly during the initial visit.

Follow-up services are crucial to long-term pest control. Depending on the situation, we may schedule automatic follow-up visits or recommend regular monthly or quarterly treatments. Our follow-up plans focus on preventing pests from returning by disrupting their pheromone trails and ensuring ongoing protection.